Terms and Conditions

Welcome to NovaHalo.
Please read these Terms and Conditions carefully before using our website.https://novahalo.digital

By accessing or using this website, you agree to be bound by these Terms.
If you do not agree, please do not use the website.

About NovaHalo

NovaHalo Ltd is an international medical travel and concierge platform.
We facilitate access to independent, licensed and accredited third-party medical providers and related travel services.

NovaHalo does not provide medical advice, diagnoses, or medical treatments.
Please refer to our Medical Disclaimer for further details.

Use of the Website

You may use this website for lawful purposes only.

You agree not to:

  • Misuse the website or attempt unauthorised access

  • Copy, reproduce or redistribute website content without permission

  • Use the website for fraudulent, misleading or unlawful activities

  • Interfere with the security or performance of the website

We reserve the right to restrict or terminate access at our discretion.

Intellectual Property

All content on this website, including text, branding, design, logos and graphics, is owned by or licensed to NovaHalo Ltd.

You may view and use the website for personal, non-commercial purposes only.
Any other use requires prior written consent.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to operate correctly and improve user experience.

You can manage your preferences at any time via our cookie banner.
For more details, please see our Cookie Policy and Privacy Policy.

Consent for optional cookies is obtained through our cookie consent management platform.

Third-Party Services & Links

Our website may contain links to third-party websites or services.

NovaHalo:

  • Does not control these third-party websites

  • Is not responsible for their content, accuracy or privacy practices

  • Does not endorse third-party services unless explicitly stated

Your interaction with third parties is at your own discretion and risk.

Medical & Travel Services

All medical consultations, procedures and treatments are provided exclusively by independent third-party medical professionals and clinics.

NovaHalo’s role is limited to:

  • Facilitation

  • Coordination

  • Concierge and logistical support

Clinical responsibility remains solely with the medical provider chosen by the client.

Limitation of Liability

To the maximum extent permitted by law, NovaHalo shall not be liable for:

  • Any medical outcomes, decisions or treatments

  • Losses arising from third-party services

  • Indirect, incidental or consequential damages

Nothing in these Terms limits liability where such limitation is not permitted under applicable law.

Nothing in these Terms affects your statutory rights.

Availability & Accuracy

We aim to keep the website accurate and up to date, but we do not guarantee:

  • Continuous availability

  • Complete accuracy of all information

  • That content will always be current

Content may be updated or modified at any time without notice.

Changes to These Terms

We may update these Terms and Conditions periodically.
Continued use of the website constitutes acceptance of any changes.

Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.

Contact

If you have any questions regarding these Terms, please contact us at: hello@novahalo.digital